Day Out With Thomas™

All aboard for a rockin’ good time! Day Out With Thomas™: Let’s Rock, Let’s Roll Tour brings the excitement to life with a real train ride pulled by Thomas, fun photo opportunities, and an exclusive gift shop. Keep the energy going at the Music Corner with lawn games, hands-on activities, and music-inspired fun the whole family will love.

Enjoy delicious bites from on-site food trucks offering a variety of snacks and meals for all ages. Plus, live entertainment and interactive play areas ensure the fun continues all day long.

Train Time Reminder: The time on your ticket is your departure time. Boarding begins 15 minutes prior, so please arrive early, listen for announcements, and have your tickets ready for a smooth boarding experience.

Don’t miss your chance to experience this unforgettable day of music, fun, and adventure with Thomas™. Secure your tickets now and get ready to make memories that will last a lifetime! 🚂🎶✨

Location: This event will take place at the Jackson Fairgrounds — not at the Bryson City Depot.
📍 271 Clearwood Dr, Whittier, NC 28789

Frequently Asked Questions

Tickets are available starting March 17th here.

Tickets can be purchased through TicketWeb. 

Yes, advanced ticket purchases are strongly recommended due to the event’s popularity and limited availability. 

All reservations must be paid in full at the time of booking. 

Once your purchase is finalized, you will not be able to reschedule your reservation. If you would like to attend on a different date, you will need to purchase new tickets for the desired date and then submit a refund request through TICKETWEB for your original tickets.

All Reservation Sales are final, if you need a refund, you must submit a refund request through Ticketweb. 

Please check in with the ticket office to inquire about availability for a different date or
time if you would like to reschedule. Each train ride has limited capacity; therefore, we can only guarantee seating for the date and time originally reserved.

All tickets will be emailed to you once your purchase is finalized.

No upgrades will be available; the only seating options offered will b e Coach and Open-Air. 

Departure dates will be July 23-26 July 30-August 2 2026 with Departure times of 9:00 AM, 9:50 AM, 10:40 AM, 11:30 AM, 12:40 PM, 1:30 PM, 2:20 PM, and 3:10 PM.

All guests ages 2 and up will be charged the same price, regardless of age.

The Event/Parking lot address will be 271 Clearwood Dr. Whittier, NC 28789.

Day Out With Thomas will be a 30-Minute round trip Excursion.

We recommend arriving at least an hour before your departure time; however, there will be additional activities on site i f you would like to arrive earlier.

With your DOWT admission ticket, you’ll enjoy a 30-minute excursion, access to on site activities, and free admission to the GSMR Train Museum located in Bryson City.

Seating for this event is open, meaning there are no assigned seats—you and your party may choose your seats together as you board.

Seating for this event is open, meaning there are no assigned seats—you and your party may choose your seats together as you board.

Seating for this event is open, meaning there are no assigned seats—you and your party may choose your seats together as you board.

Coach Class cars are enclosed and feature windows that can be opened or closed to your preference. The Open Air car includes a 4½-foot waist-high wall with a roof overhead and is fully open between the walls for an outdoor experience.

Strollers are not permitted on board but may be used for on-site activities.

Yes, restrooms will be located in various areas throughout the event. In addition, restrooms will also be available on the train itself.

We will still depart as scheduled for DOWT. Most of the on-site activities and food vendors will be located indoors.

Pets are not allowed on board the train. We do allow service animal who is defined as a dog that is individually trained to do work or perform tasks for people with Disabilities.

No, food will not be available for purchase on the train. However, a variety of food vendors will be set up in different areas of the event where you can buy food and beverages before or after your excursion.

Normal travel time from Gatlinburg/Pigeon Forge TN to Whittier NC will be approximately 1 ½ t o 2 hours. Travel time during peak periods including July and August may be longer.

Ticketweb provides a $4.00 discount per ticket for groups o f 2 0 or more, as well as a
$4.00 military discount. (per ticket for military)